{"id":18505,"date":"2026-05-16T12:19:12","date_gmt":"2026-05-16T09:19:12","guid":{"rendered":"https:\/\/agigma.gr\/?page_id=18505"},"modified":"2026-05-16T13:00:57","modified_gmt":"2026-05-16T10:00:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/agigma.gr\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t
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\n\t Agigma Faq's\t <\/h1> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tEdinburgh, UK\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t Everything you need to know before your Agigma experience\t <\/h1>\t
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Find answers about our treatments, villa spa services, bookings, gift cards, and what to expect before your session. Whether you are visiting us for deep relaxation, recovery, or a personalised holistic experience, we are here to help you feel fully prepared and comfortable.<\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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BOOK YOUR EXPERIENCE<\/a><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n View Treatments<\/span>\n <\/a>\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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General Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Villa Spa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow far in advance should I book?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

As early as possible \u2014 but we do handle last-minute bookings!<\/strong><\/p>

For individual sessions, 24\u201348 hours ahead is ideal. For groups, 1\u20132 weeks is best \u2014 especially during high season.<\/p>

Last-minute?<\/strong> Yes \u2014 we often manage to accommodate same-day requests, especially for solo or couple bookings. Just ask \u2014 if we can make it happen, we will.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat\u2019s included in the service?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Everything you need for a full spa experience at your villa:<\/p>

  • \u2714\ufe0f Professional massage table and linens<\/li>
  • \u2714\ufe0f Organic oils, aroma diffuser, music<\/li>
  • \u2714\ufe0f Therapist arrival and full setup<\/li>
  • \u2714\ufe0f No rush \u2014 your booked time is for treatment, not logistics<\/li><\/ul>

    Note:<\/strong> We include travel up to 5km from our base. Extra fees may apply beyond that.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you bring your own massage equipment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Yes! Our therapists arrive fully equipped with:<\/p>

    • \u2714\ufe0f Portable massage table<\/li>
    • \u2714\ufe0f Oils and clean linens<\/li>
    • \u2714\ufe0f Music and calming aromatics (on request)<\/li><\/ul>

      We only need a quiet space of ~2x2m, either indoor or shaded outdoors.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

      \n\t\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does pricing work for Villa Spa services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Clear, flexible pricing \u2014 based on what you choose.<\/strong><\/p>

      \u2714\ufe0f Our Spa Packages<\/strong> include everything: treatments, travel (within 15\u202fkm), equipment, setup. No extras, no guesswork.<\/p>

      \u2714\ufe0f Individual Selections<\/strong> and \u00e0 la carte experiences may involve an extra fee depending on:<\/p>

      • \ud83d\udd39 How many guests<\/li>
      • \ud83d\udd39 How many therapists are needed<\/li>
      • \ud83d\udd39 Your location<\/li><\/ul>

        \ud83d\udca1 No need to calculate \u2014 we\u2019ll confirm the exact cost once you share your location, group size, and preferences. Full transparency, always.<\/p>

        Prefer to keep it simple?<\/strong>
        Try our Villa Flex<\/em> model \u2014 no need to ask each guest what they want in advance. Our team will guide the experience on site, so everyone enjoys a relaxing, seamless flow.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan couples or families book a shared spa experience?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

        Absolutely. We offer tailored experiences for:<\/p>

        • \ud83d\udc69\u200d\u2764\ufe0f\u200d\ud83d\udc68 Couples \u2013 shared or simultaneous treatments<\/li>
        • \ud83d\udc68\u200d\ud83d\udc69\u200d\ud83d\udc67 Families \u2013 bonding rituals for parents & children (age 6+)<\/li>
        • \ud83d\udd01 Back-to-back treatments if privacy is preferred<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer treatments for kids or teens?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

          Yes. We love making wellness inclusive for all ages:<\/p>

          • \ud83d\udc67 Children 6+ can enjoy gentle, safe sessions (face, feet, back)<\/li>
          • \ud83e\uddd1\u200d\ud83c\udf93 Teens can book glow facials or body therapy suited to their age<\/li>
          • \ud83d\udc68\u200d\ud83d\udc69\u200d\ud83d\udc67\u200d\ud83d\udc66 Family Spa Days include all members in one experience<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I host a spa party or celebration at the villa?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            Definitely! We create unforgettable moments for:<\/p>

            • \ud83c\udf89 Bachelorette spa parties<\/li>
            • \ud83c\udf88 Birthday or anniversary celebrations<\/li>
            • \ud83d\udc6f\u200d\u2640\ufe0f Girls\u2019 day or poolside glow-up<\/li>
            • \ud83d\udc70 Honeymooners and romantic rituals<\/li><\/ul>

              We bring the spa vibe, music, and atmosphere \u2014 just add friends!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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              You can mix & match services to suit your preferences:<\/p>

              • \ud83d\udc50 Relaxing or deep tissue massage<\/li>
              • \ud83c\udf3f Signature Cretan aroma rituals<\/li>
              • \ud83d\udc86 Glow facials & rejuvenation<\/li>
              • \ud83e\uddb6 Foot reflexology<\/li>
              • \ud83d\udd2e Energy-based sessions (intuitive touch, sound healing)<\/li><\/ul>

                We help you build the perfect combination for each guest.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long is each spa session?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Most sessions range from 30 to 90 minutes per person. For groups, we organize mini-sessions in rotation, or extended full-length rituals depending on your needs.<\/p>

                Ask us for the best format \u2014 we adjust timing to your group and space.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does payment work and what are the options?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Payment is simple and flexible:<\/p>

                • \ud83d\udcb3 Credit\/debit card<\/li>
                • \ud83d\udcb6 Cash on the day<\/li>
                • \ud83d\udd17 Online payment (Stripe or PayPal)<\/li>
                • \ud83d\udcf2 Deposit to secure your spot<\/li><\/ul>

                  We\u2019ll confirm all costs in writing so you know exactly what to expect \u2014 no surprises.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                  Life happens \u2014 and we try to be flexible. Here\u2019s our policy:<\/p>

                  • \u2705 100% refund if cancelled >48h<\/li>
                  • \u2705 50% refund if cancelled 24\u201348h<\/li>
                  • \u274c No refund <24h<\/li><\/ul>

                    Events with 3rd-party vendors (DJ, catering etc.) may have stricter terms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat areas of Crete do you serve with Villa Spa?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                    We serve most of Crete, including:<\/p>

                    • \ud83d\udccd Rethymno (main base)<\/li>
                    • \ud83d\udccd Chania \u2013 villas, Airbnbs & boutique hotels<\/li>
                    • \ud83d\udccd Heraklion & surrounding areas<\/li><\/ul>

                      We\u2019re happy to travel \u2014 just share your location and we\u2019ll confirm availability and any travel fees if applicable.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                      Therapist travel within 5\u202fkm of Rethymno is included in all prices.<\/strong><\/p>

                      Beyond that?<\/strong> We\u2019ll let you know the cost up front \u2014 usually between \u20ac1.2\u20131.8\/km<\/strong>, depending on the area and road access.<\/p>

                      \ud83c\udf0d No stress \u2014 we confirm everything before your booking, so you always know what to expect.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t